How can we help you?

Welcome to Support! You'll find the answers to your most pressing questions about our shop here.

A MESSAGE TO OUR VALUED CUSTOMERS

We're taking extra precautions to keep our team members healthy and safe.

What does this mean for you?
Please allow five to seven days for order processing and an additional five to seven days for standard delivery.
We appreciate your support and understanding! —All of us at ATK

About the Shop
  • About America's Test Kitchen
  • What are Kits for Cooks?
  • Can I purchase kit items separately?
  • I noticed a kit has different items in it than before. Why did it change?
  • About Branded Apparel
  • What are Exclusive Deals?
  • I missed a deal! Do you have a wait-list?
About America's Test Kitchen

America’s Test Kitchen is the home of Cook’s Illustrated and Cook’s Country magazines, America’s Test Kitchen and Cook’s Country from America’s Test Kitchen public television shows, dozens of best-selling cookbooks, member websites, the America’s Test Kitchen Cooking School, and Cook’s Science, a new digital experiment with cooks, scientists and journalists reporting from the world of food and science. We have a single mission: to help you succeed every time you cook.

What are Kits for Cooks?

America’s Test Kitchen Kits for Cooks are carefully selected collections of our highest-rated kitchen equipment, paired with recipes and instruction. Each piece of equipment has been thoroughly, independently tested by our experts. We design and source our kits to help you get started on a new type of cooking or to upgrade your kitchen tool set. Your entire kit will arrive in one package.

Can I purchase kit items separately?

Because pieces from our kits are packaged together, we’re unable to separate items or accommodate individual requests. All sales are final, and we cannot accept returns on individual items or whole kits. If you’re looking to purchase these items separately, visit our equipment reviews and click the “Buy Now” button on our top-rated items.

I noticed a kit has different items in it than before. Why did it change?

Occasionally you may notice that a kit has different items in it than before. There are many reasons why we might change the composition of a kit. The two most likely reasons are: (1) Our equipment testing team updated their review for a particular item and no longer rate it as highly; (2) We determined that changing the composition of a kit makes it a better value for our customers.

About Branded Apparel

For fans of our TV shows and brands, branded apparel and gear makes a fun gift. We are constantly looking for new and fun items to make available for our fans. If you have any ideas or requests, let us know!


Please note, any branded apparel and gear is entirely independent of our equipment testing process. For example, our branded aprons have no connection to the products tested in the development our apron equipment review.

What are Exclusive Deals?

America’s Test Kitchen Exclusive Deals are highly rated products available in limited quantities for a limited time. When it is possible to source a great deal on products that have been independently recommended by the America’s Test Kitchen equipment testing team, we pass those savings along to our fans and subscribers.

I missed a deal! Do you have a wait-list?

Items are available only while supplies last. We’re unable to backorder or accommodate wait-list requests.

ABOUT AMERICA'S TEST KITCHEN 

America’s Test Kitchen is the home of Cook’s Illustrated and Cook’s Country magazines, America’s Test Kitchen and Cook’s Country from America’s Test Kitchen public television shows, dozens of best-selling cookbooks, member websites, America’s Test Kitchen Cooking School, and America’s Test Kitchen Kids. We have a single mission: to empower and inspire confidence, community, and creativity in the kitchen.

 

WHAT ARE KITS FOR COOKS? 

America’s Test Kitchen Kits for Cooks are carefully selected collections of our highest-rated kitchen equipment, paired with recipes and instruction. Each piece of equipment has been thoroughly, independently tested by our experts. We design and source our kits to help you get started on a new type of cooking or to upgrade your kitchen tool set. Your entire kit will arrive in one package.

 

CAN I PURCHASE KIT ITEMS SEPARATELY?  

Because pieces from our kits are packaged together, we’re unable to separate items or accommodate individual requests. All sales are final, and we cannot accept returns on individual items or whole kits. If you’re looking to purchase these items separately, visit our equipment reviews and click the “Buy Now” button on our top-rated items.

WHY CAN'T I LOG IN?  

Your America’s Test Kitchen, Cook’s Illustrated, and/or Cook’s Country recipe site login information will be different from your America’s Test Kitchen Shop login. If you have previously created a shop account and forgot your password, please click My Account → Sign In → Forgot Password to reset your password. If you have not set up a shop account click My Account → Sign In → Sign Up (located under the Sign In button) to register for a new shop account. If you are having trouble please email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST), and we’ll be happy to help!

WHAT IS THE AMERICA'S TEST KITCHEN ANNUAL COOKBOOK SERIES? 

By ordering a Cook’s Illustrated annual, Cook’s Country annual, or Best of America’s Test Kitchen annual, you will be enrolled in America’s Test Kitchen’s annual series, receiving free previews of future annual editions as they are released each year. We will always send you a notification postcard in advance of each preview shipment, describing the book. You may decline your preview copy by returning our postage-paid reply card within 30 days. Otherwise, you will receive your preview copy for a 21-day free preview and be invoiced at our lowest prevailing price plus shipping and handling. If you ever receive an unwanted cookbook, return it at our expense. You may cancel at any time by emailing us at support@americastestkitchen.com or calling us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST). You can also manage your account through our customer support portal.

I NOTICED A KIT HAS DIFFERENT ITEMS IN IT THAN BEFORE. WHY DID IT CHANGE? 

Occasionally you may notice that a kit has different items in it than before. There are many reasons why we might change the composition of a kit. The two most likely reasons are: (1) Our equipment testing team updated their review for a particular item and no longer rate it as highly; (2) We determined that changing the composition of a kit makes it a better value for our customers.

ABOUT BRANDED MERCHANDISE 

For fans of our TV shows and brands, branded apparel and gear makes a fun gift. We are constantly looking for new and fun items to make available for our fans. If you have any ideas or requests, let us know!

Please note, any branded apparel and gear is entirely independent of our equipment testing process. For example, our branded aprons have no connection to the products tested in the development our apron equipment review.

WHAT ARE EXCLUSIVE EQUIPMENT DEALS? 

America’s Test Kitchen Exclusive Equipment Deals are highly rated products available in limited quantities for a limited time. When it is possible to source a great deal on equipment that has been independently recommended by the America’s Test Kitchen Reviews team, we pass those savings along to our fans and subscribers.

I MISSED A DEAL! DO YOU HAVE A WAIT-LIST? 

Items are available only while supplies last. We’re unable to backorder or accommodate wait-list requests.

Orders and Payments
  • When can I expect my order to arrive?
  • I haven’t received my order, what should I do?
  • I received a damaged item. What should I do?
  • Can I return this item? How do I set up a return?
  • How can I cancel my order?
  • I entered the wrong shipping address. How can I adjust my order?
  • How do I pay my invoice?
  • Do you charge sales tax?
A Message To Our Valued Customers

We're taking extra precautions to keep our team members healthy and safe.

What does this mean for you?
Please allow five to seven days for order processing and an additional five to seven days for standard delivery. We appreciate your support and understanding! —All of us at ATK
When can I expect my order to arrive?
Orders typically take 1-2 weeks for delivery within the US. You'll receive an email confirmation as soon as your order ships.

If you do not receive a tracking number in your confirmation email and need one, you can give us a call at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST), and we’ll be happy to help!

I haven’t received my order, what should I do?

Orders typically take 1-2 weeks for delivery within the US. If you think your order might have gotten lost or should have arrived already, contact us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST) within 14 days of your shipping confirmation, and we’ll be happy to help!

I received a damaged item. What should I do?

Please reach out to us at support@americastestkitchen.com within 30 days of your order and we'll be happy to help you. If you have snapshots of the damage, please include those along with your order information in your email.

Can I return this item? How do I set up a return?
All equipment deals and kits are final sale, and we’re unable to accept returns. If your item arrived damaged, please reach out to us at support@americastestkitchen.com within 30 days of your order, and we'll be happy to help you.


Please make sure to hang on to the bottom half of your return label so you can track the return of your package. If you have any trouble printing the return label, give us a call at 1-800-611-0759 and we’ll be happy to help you.

How can I cancel my order?

Because we want your item in your hands as soon as possible, we have limited time to cancel your order and may not be able to accommodate your request. Please reach out to us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST).

I entered the wrong shipping address. How can I adjust my order?

If you need help updating your order, give us a call at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST), and we’ll be happy to help!

Do you charge sales tax?

Based on local and state laws, we collect sales tax wherever required, including AZ, CA, CO, CT, GA, IA, IL, IN, LA, MA, MD, MI, MN, MO, NC, NJ, NY, OH, OK, PA, SC, TX, UT, VT, VA, WA, WI. This charge would have appeared on your summary during checkout.

WHEN CAN I EXPECT MY ORDER?

Orders typically take 1-2 weeks for delivery within the US. You'll receive an email confirmation as soon as your order ships.

Our estimated lead times by service level are as follows:

  • Standard Shipping typically delivers in 2-7 business days, depending on the distance to the destination. Longer transit time is reported for deliveries outside the contiguous U.S. Service days are Monday through Saturday.
  • FedEx Ground typically delivers in 1–5 business days within the contiguous U.S. and 3–7 business days to Alaska and Hawaii.
  • U.S. Mail Priority typically delivers in 1-3 days. Lead times may vary based on the final destination.
  • FedEx 2 Day typically delivers in 1-2 business days.
  • FedEx Overnight typically delivers the next business for orders placed before 12:30 PM EST. For orders placed after 12:30 PM EST, your order will typically arrive in 2 business days.
  • International orders typically deliver within 6-8 weeks depending on the final destination. Additional customs and import duties may apply and are the responsibility of the recipient.

Please Note: The lead times estimated above do not include order processing time. All orders are typically processed and shipped within 1-2 days. Conditions outside of America’s Test Kitchen’s control, such as severe weather, may affect the above estimations. America’s Test Kitchen can not be held responsible for delays outside of our control.

If you do not receive a tracking number in your confirmation email and need one, you can email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST), and we’ll be happy to help! You can also manage your account through our customer support portal.

I HAVEN'T RECEIVED MY ORDER, WHAT SHOULD I DO? 

Orders typically take 1-2 weeks for delivery within the US. If you think your order might have gotten lost or should have arrived already, contact us via email at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST) within 14 days of your shipping confirmation, and we’ll be happy to help! You can also manage your account through our customer support portal.

I RECEIVED A DAMAGED ITEM. WHAT SHOULD I DO? 

Please reach out to us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST) within 30 days of your order and we'll be happy to help you. If you have snapshots of the damage, please include those along with your order information in your email.

CAN I RETURN THIS ITEM? HOW DO I SET UP A RETURN?

All equipment deals and kits are final sale, and we’re unable to accept returns. If your item arrived damaged, please email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST) within 30 days of your order, and we'll be happy to help you. You can also manage your account through our customer support portal.

You can return a cookbook by filling out and printing our pre-paid return label.

Please make sure to hang on to the bottom half of your return label so you can track the return of your package. If you have any trouble printing the return label, email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST) and we’ll be happy to help you. You can also manage your account through our customer support portal.

HOW CAN I CANCEL MY ORDER? 

Because we want your item in your hands as soon as possible, we have limited time to cancel your order and may not be able to accommodate your request. Please email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST). You can also manage your account through our customer support portal.

I ENTERED THE WRONG SHIPPING ADDRESS HOW CAN I ADJUST MY ORDER? 

If you need to update the shipping address on your order you will need to contact us within 24 hours of your order being placed. The shipping address cannot be changed after 24 hours due to order processing. To update your shipping address, email us at support@americastestkitchen.com or call us at 1-800-611-0759 (Monday through Friday, 8 am to 6 pm CST), and we’ll be happy to help! You can also manage your account through our customer support portal.

Please Note: The customer is responsible for the input and accuracy of all order information. America’s Test Kitchen will not be held liable for items delivered to the wrong address due to customer error. Items will not be replaced.

HOW DO I PAY MY INVOICE?

To pay an invoice, visit our account management page.

DO YOU CHARGE SALES TAX?

Based on local and state laws, we collect sales tax wherever required, including AZ, CA, CO, CT, GA, IA, IL, IN, LA, MA, MD, MI, MN, MO, NC, NJ, NY, OH, OK, PA, SC, TX, UT, VT, VA, WA, WI. This charge would have appeared on your summary during checkout.

Shipping Information
  • How much is shipping?
  • Can you deliver to PO Boxes or APO addresses?
  • Do you ship internationally?
How much is shipping?

We provide free standard shipping on orders over $40 shipped within the US. There may be an additional charge for some oversized items. Exceptions may also apply for deliveries outside the contiguous 48 states.

Can you deliver to PO Boxes or APO addresses?

Cookbooks and DVDs shipped via the Standard Delivery option can be delivered to PO boxes and APO addresses. However, some expedited ship methods do not allow delivery to PO Boxes or APO addresses. Additionally, some of our equipment products may not be available for shipment to PO Boxes or APO addresses.

Do you ship internationally?

While cookbooks and DVDs can be shipped internationally, equipment deals and kits can only be shipped within the U.S.


All prices are expressed in U.S. currency. If placing an order to an address outside of the U.S., customs and import duties may be applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.

HOW MUCH IS SHIPPING?

We provide free standard shipping on orders over $40 shipped within the US. There may be an additional charge for some oversized items. Exceptions may also apply for deliveries outside the contiguous 48 states.

CAN YOU DELIVER TO PO BOXES OR APO ADDRESSES?

Cookbooks are shipped via the Standard Delivery option and can be delivered to PO boxes and APO addresses. However, some expedited ship methods do not allow delivery to PO Boxes or APO addresses. Additionally, some of our equipment products may not be available for shipment to PO Boxes or APO addresses.

DO YOU SHIP INTERNATIONALLY

While cookbooks can be shipped internationally, equipment deals and kits can only be shipped within the U.S.

All prices are expressed in U.S. currency. If placing an order to an address outside of the U.S., customs and import duties may be applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.

Young Chefs' Club
  • About America's Test Kitchen
  • What are Kits for Cooks?
  • Can I purchase kit items separately?
  • I noticed a kit has different items in it than before. Why did it change?
  • About Branded Apparel
  • What are Exclusive Deals?
  • I missed a deal! Do you have a wait-list?
About America's Test Kitchen

America’s Test Kitchen is the home of Cook’s Illustrated and Cook’s Country magazines, America’s Test Kitchen and Cook’s Country from America’s Test Kitchen public television shows, dozens of best-selling cookbooks, member websites, the America’s Test Kitchen Cooking School, and Cook’s Science, a new digital experiment with cooks, scientists and journalists reporting from the world of food and science. We have a single mission: to help you succeed every time you cook.

What are Kits for Cooks?

America’s Test Kitchen Kits for Cooks are carefully selected collections of our highest-rated kitchen equipment, paired with recipes and instruction. Each piece of equipment has been thoroughly, independently tested by our experts. We design and source our kits to help you get started on a new type of cooking or to upgrade your kitchen tool set. Your entire kit will arrive in one package.

Can I purchase kit items separately?

Because pieces from our kits are packaged together, we’re unable to separate items or accommodate individual requests. All sales are final, and we cannot accept returns on individual items or whole kits. If you’re looking to purchase these items separately, visit our equipment reviews and click the “Buy Now” button on our top-rated items.

I noticed a kit has different items in it than before. Why did it change?

Occasionally you may notice that a kit has different items in it than before. There are many reasons why we might change the composition of a kit. The two most likely reasons are: (1) Our equipment testing team updated their review for a particular item and no longer rate it as highly; (2) We determined that changing the composition of a kit makes it a better value for our customers.

About Branded Apparel

For fans of our TV shows and brands, branded apparel and gear makes a fun gift. We are constantly looking for new and fun items to make available for our fans. If you have any ideas or requests, let us know!


Please note, any branded apparel and gear is entirely independent of our equipment testing process. For example, our branded aprons have no connection to the products tested in the development our apron equipment review.

What are Exclusive Deals?

America’s Test Kitchen Exclusive Deals are highly rated products available in limited quantities for a limited time. When it is possible to source a great deal on products that have been independently recommended by the America’s Test Kitchen equipment testing team, we pass those savings along to our fans and subscribers.

I missed a deal! Do you have a wait-list?

Items are available only while supplies last. We’re unable to backorder or accommodate wait-list requests.

THE BASICS


WHAT'S IN THE BOX?

All of our content is kid-tested and kid-approved. Each box contains the following:

  • Recipe cards
  • Hands-on experiment cards
  • Kitchen technique cards
  • “Make It Your Way” recipe challenge
  • Achievement button
  • Themed stickers
  • Cooking tool or specialty ingredient(s)
  • Plus games, puzzles, taste tests, art projects, occasional special offers and coupons, and more.
WHAT AGES IS IT FOR? 

The America’s Test Kitchen Kids Young Chefs' Club is for kids ages 5 and up. Depending on your child’s age and ability, they might need more (or less) help from you in the kitchen.

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WHAT ARE THE THEMES OF THE BOXES? DO THEY EVER REPEAT?

Box themes change every month and will be a surprise for kids (grown-ups can find the shopping lists on our website ATKkids.com). Themes range from specific ingredients (salt! cheese!) to cooking techniques (cake decorating! food art!), scientific subjects (food texture! molecular gastronomy!), and types of foods (tacos! dumplings! pizza!). The themes will repeat every 24 boxes.

WHERE CAN I GIVE FEEDBACK?

Please reach out to us at kids@americastestkitchen.com. We’d love to hear your comments and suggestions.

Please send any and all photos of kids’ creations to kids@americastestkitchen.com for a chance to be featured on our website or in our videos. Grown-ups can also share photos on social media and tag them with #atkkids (or post them in our members-only Facebook group) so other members of the Young Chefs' Club community can find them.

IS THERE A FORUM FOR KIDS TO POST PICTURES?

Please send any and all photos of kids’ creations to kids@americastestkitchen.com for a chance to be featured on our website or in our videos. Grown-ups can also share photos on social media and tag them with #atkkids (or post them in our members-only Facebook group) so other members of the Young Chefs' Club community can find them.

CAN I REQUEST CHANGES TO THE BOX TO ACCOMMODATE FOR DIETARY RESTRICTIONS?

Unfortunately, we are unable to accommodate such requests at this time.

DO YOU INCLUDE NUTRITIONAL INFORMATION?

At this time, we do not include nutritional information for our recipes.

WILL I NEED TO PURCHASE ADDITIONAL MATERIALS? (IS FOOD INCLUDED?)

For your convenience, you can find the shopping list for each box here and each box also includes a printed shopping list.

HOW LONG WILL THE ACTIVITIES TAKE?

Recipes and activities range in time: Some can be completed in 15 minutes, while others might require short intervals of time over the course of two days. Each box includes activities with varying levels of complexity and time commitment; both difficulty level and required time are clearly marked on every recipe or activity card in the box. There will always be a fun activity that kids can engage in as soon as the box arrives.

HOW MUCH DOES IT COST?

We offer monthly, six-month, and 12-month membership options. A monthly membership costs $24.99 per month. A six-month membership costs $21.99 per month. A 12-month membership costs $19.99 per month. Each box term will auto-renew until canceled. Shipping is always free!

CAN I BUY AN INDIVIDUAL BOX?

At this time we are not offering individual boxes for sale. You can sign up for a monthly membership, however, to receive one box per month and cancel at any time.

CAN I ADD A SIBLING OR A FRIEND?

At this time, we don’t have the ability to add extra materials for siblings or friends, but we hope to include this feature soon.

CAN I PURCHASE INDIVIDUAL ITEMS FROM THE BOX?

Individual items are not for sale from the box at this time.

ARE THERE SUPPLEMENTAL MATERIALS ONLINE?

Yes! Explore our website, which includes an extensive library of recipes, videos, hands-on activities, fun quizzes, and more.

DOES THE BOX CREATE A LOT OF WASTE?

Almost all the materials in the box (plus the box itself) are recyclable. We limit excess packing paper and packaging to be as sustainable as possible and to limit the mess in your kitchen when you’re already cooking with kids.

HOW DO I SIGN UP TO BE A RECIPE TESTER?

Parents and legal guardians can register kids to be recipe testers here.

ORDERS AND MEMBERSHIPS


HOW DO I PLACE AN ORDER?

To place an order, please start by selecting a plan. We offer monthly, six-month, and 12-month memberships.

DO YOU OFFER BULK PURCHASES OF THE YOUNG CHEFS' CLUB?

Yes, we offer bulk Young Chefs' Club box purchases at a discount when placing an order for 10 or more boxes. Whether you want to purchase for your classroom, after school program, library, club, or scouting troop, we can help. Please send an email to kids.bulk.orders@americastestkitchen.com with the information listed below and we can help you place your order.

  • Quantity
  • Name
  • Email
  • Phone Number
  • Name of Group/Organization
  • Shipping to multiple addresses?
  • Subscription Length. Please confirm 12 months, 6 months, or one-time orde

WHEN DO THE BOXES SHIP, AND WHEN WILL THEY GET TO ME?

Boxes will ship on the fourth business day of each month and should arrive within a week or two.

IS THERE INTERNATIONAL SHIPPING?

We do not currently accept orders for the Young Chefs' Club outside of the United States.

IS THERE A REFERRAL PROGRAM?

Not yet, but a referral program is coming soon!

HOW DO I REQUEST A REFUND?

All sales are final. If you would like to stop receiving boxes during your prepaid term, please contact kids.support@americastestkitchen.com or call 800-526-8442.

WHEN WILL I BE BILLED?

Full-term payment occurs at the time of purchase. Auto-renewal billing occurs in the last week of the month prior to the box ship date. All memberships will auto-renew at the end of the monthly, six-month, or 12-month term.

HOW DO I UPDATE MY SHIPPING/BILLING/CONTACT INFORMATION?

You can click here to update your information or call us at 800-526-8442 Monday-Friday 8 a.m. - 6 p.m. CST.

HOW DO I RENEW MY SUBSCRIPTION?

All memberships will auto-renew at the end of the monthly, six-month, or 12-month term.

CAN I PAUSE THE SUBSCRIPTION OR ALTER DELIVERY FREQUENCY?

Boxes are shipped monthly to all members. At this time, Young Chefs' Club does not offer the option to pause or skip months.

CAN I REQUEST A DUPLICATE BOX?

To receive a duplicate box, please sign up for an additional membership.

MY BOX IS MISSING AN ITEM; WHAT CAN I DO?

Please let us know at kids.support@americastestkitchen.com or call 800-526-8442.

HOW DO I CANCEL? ARE THERE RESTRICTIONS ON CANCELLATION?

Please note that all sales are final. If you would like to stop receiving boxes during your prepaid term, please contact kids.support@americastestkitchen.com.

If you purchased your subscription through Amazon, please follow these instructions to cancel your account.

If you’d like to provide feedback, please reach out to us at kids.support@americastestkitchen.com. We’d love to hear your comments and suggestions!

HOW DO I VIEW MY ACCOUNT DETAILS?

You can find your account details in the America's Test Kitchen user account section.

HOW DO I GIVE A GIFT?

Simply enter the gift recipient’s shipping information and parent or guardian’s email address at checkout. If you are gifting the Young Chefs' Club to a child with the same delivery address as your own address (the child lives with the gift purchasers) you do not need to mark the subscription as a gift at checkout. Thank you for gifting the Young Chefs' Club!

 

EDUCATORS AND HOMESCHOOLERS


DO YOU OFFER BULK PURCHASES OF THE YOUNG CHEFS' CLUB?

Yes, we offer bulk Young Chefs' Club box purchases at a discount when placing an order for 10 or more boxes. Whether you want to purchase for your classroom, after school program, library, club, or scouting troop, we can help. Please send an email to kids.bulk.orders@americastestkitchen.com with your information and we can help you place your order.

CAN I USE THESE MATERIALS IN MY CLASSROOM, AFTER-SCHOOL PROGRAM, OR SUMMER CAMP?

While these materials were designed to be used by families in a home kitchen, they can certainly be adapted for educational use. If you do use any of our activities in an educational setting, we would love to hear about it! Please email us at kids@americastestkitchen.com.

ARE THERE ADDITIONAL RESOURCES AVAILABLE FOR DOWNLOAD?

Explore our website for our extensive library of recipes, videos, hands-on activities, and fun quizzes and check out Kitchen Classroom, a weekly set of recipes and activities paired with ideas for how to bring learning to life in the kitchen.

CAN MY CLASS/PROGRAM VISIT OR TAKE A FIELD TRIP TO AMERICA'S TEST KITCHEN?

While we would love to have you visit, our test kitchen isn’t designed to safely accommodate field trips or large groups.

MORE ABOUT AMERICA'S TEST KITCHEN KIDS'


WHAT IS AMERICA'S TEST KITCHEN KIDS?

The mission of America’s Test Kitchen Kids is to create a new generation of empowered cooks, engaged eaters, and curious experimenters. We are a group of editors, educators, and cooks applying America’s Test Kitchen’s scientific know-how and rigorous testing to create meaningful learning experiences for children. Our goal is to foster a community in which all children feel empowered to take the lead in the kitchen and feel excited to learn about the world around them through the lens of food and cooking. We encourage kids to take risks, embrace and learn from failure, and develop a healthy and positive relationship with food.

HOW DO I SUBMIT A GENERAL QUESTION?

For editorial comments or suggestions, please email kids@americastestkitchen.com. For customer support related issues, please email kids.support@americastestkitchen.com.

Return Policy
  • What is your return policy?
  • How do I set up a return?
  • I didn’t purchase my book directly through America’s Test Kitchen. Can I make a return?
What is your return policy?

Equipment kits, deals, and apparel are final sale and we cannot accept returns on these items. In these cases, the return policy will be clearly marked on the product detail page and in your cart.


You can return your unmarked and undamaged cookbook or DVD within 12 months of the order date using our pre-paid return label.

How do I set up a return?

To set up a return on your eligible cookbook or DVD, simply fill out and print our pre-paid return label. If you have any trouble printing the return label, simply give us a call at 1-800-611-0759 and we’ll be happy to help you. Please make sure to include the packing slip from your order, or some other clear identification of the customer (name and complete mailing address, or account number) to make sure your account is properly credited. You can hang on to the bottom half of your return label to track your returned package.

I didn’t purchase my book directly through America’s Test Kitchen. Can I make a return?

We're happy to accept cookbook returns on orders purchased directly through ATK. If your cookbook was purchased from a different retailer, please contact that retailer directly for further assistance.


If you're unsure where your cookbook was purchased from, be sure to check your inbox for your order confirmation email.

WHAT IS YOUR RETURN POLICY?

Equipment kits, deals, and apparel are final sale and we cannot accept returns on these items. In these cases, the return policy will be clearly marked on the product detail page and in your cart.

 

You can return your unmarked and undamaged cookbook within 6 months of the order date using our pre-paid return label.

Return Address For Books Only:
Aero Fulfillment Services
700 Wessel Drive
Fairfield, OH 45014-9998

Please Note: For postage paid returns please contact customer service by emailing us at support@americastestkitchen.com or calling us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST) with your order information to obtain a Return Authorization Number.

HOW DO I SET UP A RETURN?

To set up a return on your eligible cookbook simply fill out and print our pre-paid return label. If you have any trouble printing the return label, simply give us a call at 1-800-611-0759 and we’ll be happy to help you. Please make sure to include the packing slip from your order, or some other clear identification of the customer (name and complete mailing address, or account number) to make sure your account is properly credited. You can hang on to the bottom half of your return label to track your returned package.

I DIDN'T PURCHASE MY BOOK DIRECTLY THROUGH AMERICA'S TEST KITCHEN. CAN I MAKE A RETURN?

We're happy to accept cookbook returns on orders purchased directly through America's Test Kitchen. If your cookbook was purchased from a different retailer, please contact that retailer directly for further assistance.

If you're unsure where your cookbook was purchased from, be sure to check your inbox for your order confirmation email.

STILL NEED HELP? CONTACT US. 

EMAIL 

Monday-Friday
8 a.m. - 6 p.m. CST
support@americastestkitchen.com

CALL 

Monday-Friday
8 a.m. - 6 p.m. CST
1-800-526-8442


You can also manage your account through our customer support portal